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FAQ


1) Q: Are You A Factory Or Trading Company?

A: We Are A OEM/ODM Factory. Asianda Is One Of The Biggest Manufacturers Of Indoor&Outdoor LCD Digital Signage Screen Display  

 

2) Q: If It's Possible To Have My Logo On The Product 

A: Yes. It Can Be Achieved. Please Send Your Logo Files To Us First. Then We Will Offer You A Solution. 


3) Q:What Payment Methods Your Company Accept?

A: We Accept Most Of The Payment Methods,But Mainly Accept T/T,L/C,Western Union,Credit Card Or Alibaba Assurance Payment. 


4) Q: Can You Help Me To Customize My Own Products?

A: Sure. We Have A Strong Ablitity To Customize Your Products. Please Send Us The Details Requirements, Then Our Team Will Provide You With A Suitable Solution Soon.


5) Q:How Long Is The Warranty Time For Your Products?

A: Our Standard Warranty Is 1 Year. But Customer Can Choose To Extend Warranty To 2 Years, 3 Years.


6) Q:what Brand Of Screen Are You Using?

A: We Are Using A+ Level Full New Original LCD Panel From Samsung,LG,And AUO.


7) Q:When Will You Make The Delivery?

A: It Takes About 2-10 Days For Regular Products, And 4-25 Days For Customized Products. The Specific Delivery Date Depends On The Details Of Your Project.


8) Q:I Want To Have An Sample,Can You Provide?

A: Sample Testing Can Be Supported By Our Team. All Samples Should Be Paid Before Shippment, And The Samples Price Is A Little Higher Than Mass Production. When The Mass Order Placed, We Can Return You The Samples Cost. You Can Buy The Samples From Us Directly Using T/T, Western Uion, Or Credit Card.


9) Q:I Bought This LCD Display How To Use And Install It?
A: The Products Instructions And User's Manual Can Be Sent To You When You Receive The Goods. And The Installing Video Also Can Help You Know It Better. If You Have Other Question, Our Engineer Also Can Provide You With A Great Support Online.

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